Michelle Riches Certrp

Michelle Riches CertRP is an experienced Operations Manager at Blue Arrow, leading the Central Customer Success Hub since January 2013, overseeing a team of up to 30 Resourcers and Account Managers to provide recruitment solutions for various roles. Prior to this role, Michelle spent 7 years as a Principal Account Manager in the Newcastle office, handling a temporary workforce of up to 500 workers. Michelle's earlier experience includes serving as a Sales Administrator at CTD, where responsibilities included processing orders for 54 branches and managing delivery schedules for a global client base, and working as a Recruitment Consultant at CDM and Confident Choice Recruitment, where management of a successful chef desk was key. Michelle holds an education from St Edmund Campion in Gateshead, completed in July 2002.