Martha Garcia

Senior Director, Service Strategy, Innovation And Local Markets Integration at Florida Blue

Martha Garcia, MGM, has an extensive background in various leadership roles at Florida Blue spanning over two decades. Currently serving as the Senior Director of Service Strategy, Innovation, and Local Markets Integration, Martha's experience includes senior management positions in customer experience, service operations, and multicultural strategy. Martha holds a Master of Science in Global Business Administration and a Bachelor of Science in Business Administration & Marketing from National University and SUNY Empire State College, respectively. Additionally, Martha is actively involved in various employee resource groups and councils within the company, showcasing their commitment to diversity and advancement initiatives.

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Timeline

  • Senior Director, Service Strategy, Innovation And Local Markets Integration

    September, 2022 - present

  • Director Local Markets Integration

    October, 2020

  • Senior Manager South Florida Service Operations

    December, 2016

  • Senior Manager Multicultural Customer Experience Strategy Execution

    July, 2014

  • Senior Manager Florida Blue Retail Centers Business Support Statewide

    March, 2013

  • Center Director Florida Blue Centers

    January, 2010

  • Other Positions Held At Florida Blue

    May, 1994

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