Michelle J. has a diverse background in sales and customer service, currently serving as a Sales Concierge Agent at Florida Blue since September 2020. Prior roles include making outbound calls at Certified Windows & Doors, Inc., and working as an Rx Education Specialist for Humana at Concentrix. Michelle's experience in the nutrition sector includes a position as a service coordinator at Chartwell Thompson, and earlier roles include a sales associate at Rainbow Apparel Co. and an office assistant at Florida Blueprint. Michelle's career began at AT&T as a telemarketer. Educational qualifications consist of a healthcare wellness administration certification from the University of Phoenix and a Health Information Tech Diploma from North Florida Institute/Fortis Institute, focusing on insurance billing and coding.
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