Peggy Rees is an experienced professional in application development and customer experience, currently serving as the Application Development Manager and IT Portfolio Manager for Government Programs at Blue Cross and Blue Shield of Kansas City since September 2020. Peggy previously held the position of Customer Experience Roadmap Manager at GEHA Health from 2018 to 2020, where responsibilities included engaging stakeholders to develop transformation roadmaps and overseeing customer experience initiatives. Earlier roles at Blue Cross and Blue Shield of Kansas City spanned from 2005 to 2017, where Peggy served in various capacities, including Business Systems Analyst and Agile Product Owner, significantly contributing to high-visibility projects and member portal capabilities. Additional experience includes senior business analysis at AdamsGabbert, project management at TEKsystems, and process analysis at Accenture. Peggy Rees holds a Master of Science in Physical Therapy from the University of Kansas Medical Center and a Bachelor of Arts in Human Biology from The University of Kansas.
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