Scott Johnson

Scott Johnson is a seasoned operations leader with extensive experience in the healthcare industry, currently serving as the Director of Operations Programs Implementation at Blue Cross and Blue Shield of Kansas City since June 2009. In this senior-level role, Scott oversees multiple teams, including Membership, Group Services, and the Federal Employee Program, driving operational excellence and strategic implementation. Previous positions at Blue KC include Director of Operations and Manager of Group Services and Operations Reporting, where Scott excelled in managing teams, improving processes, and addressing complex operational challenges. Scott's career also includes experience as a Brokers Assistant at Croley Insurance and Financial, and an educational background featuring an MBA in Finance from Missouri State University.