Jackson Loffredo

Jackson Loffredo is a skilled IT professional with a diverse background in system administration, technical support, and cybersecurity. Currently serving as a System Administrator and previously as an Infrastructure Technician and Cyber Security Intern at Blue Cross and Blue Shield of Kansas since May 2023, Jackson Loffredo has demonstrated expertise in managing IT infrastructure and security. Prior experience includes an internship at Complete Technology Services, LLC in early 2023 and a role as Support Desk Tech I at The University of Kansas Health System, where an average of 20-30 support tickets were resolved daily. Additionally, Jackson Loffredo worked as a Technical Support Engineer at Sunstar Insurance Group, LLC, addressing IT issues for over 600 users and implementing significant infrastructure projects, including Microsoft 365 tenant migration and multi-factor authentication deployment. Jackson Loffredo holds a Bachelor's degree in Information Technology from The University of Kansas and an Associate's degree in the same field from Johnson County Community College.