Koyel Chowdhury is a Senior Manager of Product Management at Blue Cross Blue Shield of Massachusetts since January 2021, with prior experience as a Product Team Lead at Florida Blue from July 2017 to January 2021, where responsibilities included developing a centralized Self Service Portal to enhance agent satisfaction and generate over $8M in revenue. Koyel has also held roles as a Product Specialist, Senior Business Systems Analyst at Sunlife Financial Services Pvt. Ltd., Business Systems Analyst at American Technology Consulting, and Business Analyst Intern at NYU Winthrop Hospital, contributing to various projects such as migrating data to centralized systems and developing online services for policy processing and electronic medical records. Koyel holds a Master's degree in Management Information Systems from Harrisburg University and a Product Management certification from Product School, in addition to an undergraduate degree in Pre-Medicine and Statistics from Stony Brook University.
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