Julie Luedtke

Julie Luedtke has extensive experience in customer care and operations within the healthcare industry, currently serving as the Director of Customer Care & Technology at Blue Cross and Blue Shield of Nebraska since June 2008. Previous roles at the same organization include Manager of Enrollment Services Operations and Resource Manager for Claims/Operations, where Julie focused on leading teams to achieve business objectives through effective coaching and training. Earlier in her career, Julie held positions as Team Leader and Claims Auditor, ensuring high-quality claims processing and providing necessary training. Julie began her professional journey at Pinnacle Bank as a Personal Banker, where responsibilities included enhancing customer relations and supporting branch operations. Julie earned a Bachelor’s degree in Communications from Bellevue University.