Joan Nicole Lewis

Joan Nicole Lewis has extensive experience in business systems analysis and compliance within the healthcare industry, specifically at Blue Cross NC since December 2000. In the role of Principal Business Systems Analyst/Senior Business Application Expert - Payment Integrity, Joan manages vendor relationships and provides technical solutions for complex business issues. Previous positions include Senior Divisional Compliance Consultant, where Joan coordinated compliance projects and managed financial certification processes, and Operations Manager, responsible for overseeing claims and customer service teams. Additionally, Joan held leadership roles in federal programs and customer service, demonstrating a strong ability to improve operational efficiency. Joan's educational background includes a Master of Business Administration from the University of Mount Olive, as well as a Bachelor's Degree in Business Administration with a focus on Management and Organizational Development.