Pamela Edwards

Pamela Edwards possesses extensive experience in various roles within the benefits and customer service sectors. Currently employed at Blue Cross NC as a Quality Auditor and ACA Regulatory Resolutions Analyst since August 2015, Pamela specializes in casework resolution management and compliance with CMS regulations. Previous positions include Health and Insurance Benefits Specialist at Fidelity Investments, Accounts Receivable/Collections Analyst at the American Institute of Certified Public Accountants, and several roles in sales and contract management including Builder and Contractor Sales Executive and Benefits Specialist at PricewaterhouseCoopers. Pamela holds an Associate of Arts and a Bachelor of Business Administration in Human Resources Management from Strayer University, completed in 2022.