Blue Cross and Blue Shield of North Carolina
Robert Duong is a seasoned professional with extensive experience in technical project management and business analysis. Currently serving as a Senior Technical Project/Program Manager and Senior Application System Analyst at Blue Cross NC since June 2013, Duong specializes in eliciting and managing business and system requirements, as well as developing functional designs for customized systems. Prior to this role, Duong was a Business Analyst, focusing on enhancing web portal applications. Experience includes a tenure as a Senior Business Analyst at Slick Rabbit, LLC. and a background in documentation management and compliance at Pfizer, where responsibilities included overseeing document workflow and ensuring compliance with regulatory standards. Robert Duong holds a Bachelor of Science degree in Computer Science from Rensselaer Polytechnic Institute.
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