Kathleen Proctor

Kathleen Proctor is an experienced healthcare management professional with over 30 years in the industry. Currently serving as Managing Director of FEP Member Benefits at Blue Cross Blue Shield Association since June 2014, Proctor leads core benefit development and strategic design for the Federal Employee Program while also acting as a subject matter expert on the No Surprises Act. Previously, Proctor held roles at Davis Vision and served as Director of Client Management, overseeing national account management and client retention strategies. Proctor's career includes a history with Blue Cross Blue Shield Association as a Senior Project Manager and notable roles in network management with other organizations, highlighting a strong background in benefit negotiation, strategic planning, and client relations. Proctor holds a BA in English from the University of Maryland.