Laquan Miller

LaQuan Miller is an experienced professional in operations and claims management, currently serving as a Consultant in Operations and Delivery at Blue Cross Blue Shield Association since August 2022. Previously, LaQuan held key positions including Claims Manager at Midwest Operating Engineers Fringe Benefit Funds, where leadership and management of a top-tier claims team were paramount. With a robust background in claims operations as a Supervisor at DuPage Medical Group and a Claims Research Specialist at IlliniCare Health, LaQuan has demonstrated expertise in deep root cause analysis and project management. Additional roles include Lead Claims & Provider Network Operations at Molina Healthcare and various positions at Blue Cross and Blue Shield, focusing on fraud investigation and medical claims examination. LaQuan holds a Master of Science in Management and Organizational Change Behavior from Benedictine University and a Bachelor of Arts in Communications and Marketing from Eastern Illinois University.