Jonathan Hyatt

Jonathan Hyatt is a skilled Web Content Strategist currently leading initiatives at Blue Cross and Blue Shield Federal Employee Program to enhance user experience and develop content governance for an internal knowledge management system. Previous experience includes serving as Director of Content Operations & Strategy at Barnes & Noble Education, Inc., where Jonathan drove digital content strategy for the Bartleby platform and improved operational capabilities. At Abbott, Jonathan held the role of Senior Manager for Digital Product and Content Strategy, overseeing critical product releases and implementing Agile methodologies. A solid educational foundation includes a Master of Arts in Film/Cinema/Video Studies from Chapman University and a Bachelor of Arts in Dramatic Arts from UC Santa Barbara, complemented by diverse roles in management, process improvement, and digital content creation across various industries.

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Blue Cross Blue Shield Federal Employee Program

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Blue Cross and Blue Shield Federal Employee Program. From global coverage to innovative tools and wellness incentives, no one does more to help federal employees get the most out of their health insurance.


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