Simon Yoxall

Simon Yoxall is a seasoned professional in the healthcare and customer service sectors, currently serving as a Prescription Plan Design and Escalations Analyst at Blue Cross Blue Shield of Arizona since April 2020. Prior experience includes roles as a Quality Review and Audit Senior Representative at Cigna, where responsibilities focused on reviewing Medicare and Medicaid claims, and as a Case Management Specialist at McKesson, assisting patients in accessing care through various programs. Yoxall also gained extensive experience at CVS Caremark as a Client Benefits Specialist, analyzing benefit requests and ensuring coding accuracy. Early career roles included customer service positions at Choice Hotels International, where skills in call center coordination were developed, and leadership roles in the food service industry, including an Assistant Manager position at Carl's Jr. and a cook role at Pizza Hut. Additionally, Yoxall served as an Organizational Automotive Mechanic in the United States Marine Corps. Educational qualifications include an RxClaims benefit coder certification and a high school diploma from Shadow Mountain High School.