Wanda Bradley

Wanda Bradley has extensive experience in the healthcare industry, primarily with Blue Cross Blue Shield of Michigan, where employment began in March 1999. Currently, Wanda holds the position of Business Unit Compliance Liaison and has previously served as a Senior Analyst and Customer Service Team Lead, overseeing a team of representatives and managing call center metrics. Additional roles include Quality Analyst, Trainer, and Written Inquiry Representative, focusing on call monitoring, training for the Facets system, and investigating claims processing errors. Prior to Blue Cross Blue Shield, Wanda worked as a Provider Representative at Health Alliance Plan and as a Status Inquiry Representative at PPOM. Wanda Bradley earned a Bachelor of Arts in Sociology from Wayne State University, completing two degrees between September 2003 and August 2012.