Cassandra Van Heel has an extensive background in the healthcare and customer service sectors, primarily with Blue Cross and Blue Shield of Minnesota, where Cassandra has held multiple positions since March 2004, culminating in the role of Account Advisor Sr since April 2016. Previous roles include Client Advocate and Claims Examiner, showcasing a diverse skill set in account management and operations. Additionally, Cassandra has experience with North Star Roller Girls as Head of Merchandise, managing sales tracking and product orders, as well as various temporary positions in HR services and application processing. Cassandra's career is marked by a strong focus on customer service and operational efficiency across different organizations.