Blue Cross Minnesota
Karen Marrinan is a seasoned professional with extensive experience at Blue Cross and Blue Shield of Minnesota, where employment has spanned from February 1985 to the present. In the current position as Principal Business Implementation Lead, Karen manages operational project implementations using project management and group facilitation skills, collaborating closely with business stakeholders to ensure project objectives and readiness activities are met. Previous roles include Manager of Customer Service, overseeing customer service and claims processing for individual and small group products, and Director of Customer Service, responsible for enhancing the service experience for over 800,000 members. Karen's educational background includes a BA in Liberal Studies with a focus on Business Administration from the College of Saint Benedict and additional training from the Disney Institute.
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Blue Cross Minnesota
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Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. Chartered in 1933 as Minnesota’s first health plan, we’ve promoted wider, more economical and timely availability of health services for the people of Minnesota for 80+ years.