Dan Bruno

Dan Bruno currently serves as the Manager of Medicare Concierge Services at Blue Cross & Blue Shield of Rhode Island, a position held since October 2022. In addition, Dan holds the role of Client Services Supervisor at Neighborhood Health Plan of Rhode Island, overseeing a team of over 40 agents handling more than 120,000 calls, with responsibilities spanning Medicaid and Medicare/Medicaid programs. Previous experience includes positions as Solutions Manager at Teespring and Call Center Supervisor at Infusion Resource Medical Supply, where Dan managed a sales team and focused on hiring and training. Starting in retail, Dan advanced from a Management Trainee at Nordstrom to Assistant Manager, emphasizing customer relationships and teamwork. Educationally, Dan holds a Bachelor of Science degree in Sport Management from Sacred Heart University.