Kyla D'Elia

Kyla D'Elia is an experienced professional in the healthcare industry, currently serving as Medicare Operations Manager at Blue Cross & Blue Shield of Rhode Island since July 2013. Previous roles include Sr. Business Process Improvement Analyst, Business Process Improvement Analyst, and Underwriting Assistant, focusing on compliance with State and Federal guidelines for small group coverage. Prior to this, Kyla worked as a Call Center Representative, addressing claims and benefit inquiries for members. Kyla has also earned credits towards an associate degree in Banking and Financial Support Services at Community College of Rhode Island.