Doug Tedford is an accomplished professional with extensive experience in CRM and digital transformation. Currently serving as the Director of CRM - Salesforce Product Manager / Owner and Chief Architect at Rockland Trust since February 2021, Doug is responsible for enhancing the value of Salesforce CRM and customer data investments while collaborating with the Executive Leadership Team and Board of Directors. Previously, Doug held the position of Director - Financial Services, Customer Success at Salesforce, where engagement with clients focused on maximizing business value and aligning digital transformation strategies. Other notable roles include Program Director at MassMutual, Director at PwC Consulting, and various positions with companies like The Dominion of Canada General Insurance Company and OneShield. Doug's educational background includes a degree from the University of Connecticut.
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