Amy Guggina is an accomplished Customer Success Manager at Blue Mantis, where responsibilities include managing a diverse portfolio of 29 Mid-Market and Enterprise accounts across various industries, driving product adoption, and ensuring high customer satisfaction and retention. Prior experience includes serving as Director of Operations and Client Success at VoDaVi Technologies, where significant achievements included increasing revenue by over $3.4 million, maintaining a 90% renewal rate for software contracts, and achieving a 95% customer satisfaction rate. Amy's earlier roles include Operations Manager and Executive Assistant to the CEO at BHI Energy, as well as Office Manager for a medical office. Amy holds a Bachelor of Science degree in Consumer Economics from the University of Vermont.
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