Adam Abbott

Adam Abbott has a diverse work experience that includes roles in various industries. Adam started their career as a Resident Assistant at Penn State Erie, where they were responsible for building a supportive community for freshman students. Adam then worked as a Tech Tutor/Technology Learning Assistant at Penn State ITS, where they provided technical assistance to students.

Adam later joined Blue Mountain Quality Resources as a Software Implementation Analyst. In this role, they implemented, validated, and tested the Blue Mountain RAM application for life science industry manufacturers. Adam then became a Business Process Analyst I, where they assessed processes and determined the best approach for transitioning to paperless operations. Adam also worked as a Business Process Analyst II, where they continued their work with Blue Mountain RAM and handled tasks related to asset management, work management, and schedule management.

Adam briefly worked as a contract consultant/Business Process Analyst with TEKsystems on the Re-imagine IT initiative at Penn State University. Adam'sresponsibilities included mapping IT processes, analyzing data, and improving IT processes.

Currently, Adam is employed at Blue Mountain as a Solutions Engineer and leads a team of Solutions Engineers as a Solutions Engineer Manager. Adam'smain responsibilities involve providing technical support to the Revenue team and conducting software demonstrations for clients.

Prior to Blue Mountain, Adam worked at Penn State University as a Business Process Analyst III. In this role, they implemented updates to the Penn State application and collaborated with a team to document project management processes and other improvements.

Overall, Adam's work experience showcases their expertise in technical support, process analysis, project management, and team leadership.

Adam Abbott earned a Bachelor's Degree in Information Science and Technology from the Penn State College of Information Sciences and Technology. Adam attended the college from 2012 to 2016. Additionally, they obtained a certification called "Demo2Win!" from the institution 2Win! in March 2023.