Blue Stream Fiber
Milton Lopera currently serves as Senior Vice President of Customer Experience & VOC at Blue Stream Fiber, where responsibilities include leading client experience excellence and innovative customer support strategies within the Fiber-to-the-Home sector. Prior to this role, experience at Charter Communications included positions as Vice President II of Sales Activation Call Centers and Vice President of Customer Service, overseeing operations to optimize sales and customer service initiatives. Earlier career achievements include serving as Vice President of Contact Center Operations and Director of Contact Center at Altice USA, and various managerial roles at Cablevision, where significant contributions were made in enhancing customer engagement and operational efficiency across multiple service platforms.
Blue Stream Fiber
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Blue Stream Fiber has been in business for 45 years, servicing Florida with amazing Internet, TV, and Phone products. We have invested millions of dollars building fiber in the communities we serve to deliver an innovative array of products and services, including fiber-to-the-home infrastructure, symmetrical internet speeds, whole-home managed WIFI, and TiVo Android Set-Top boxes with Google Assistant, among other industry-leading technology. As our company grows throughout the state, our support staff needs to grow and evolve, and that is exactly why we need you. At Blue Stream Fiber we take a customized approach to ensure our customers are at the center of every decision we make, all the while developing each of our team member’s strengths and experiences. We take our role as trusted industry experts very seriously and are dedicated to providing communities and our neighbors with reliable fiber infrastructure to offer world-class internet, TV and phone products and services that enrich lives, while providing a personalized customer experience, from a local team that cares.