Andrew Gaer has a diverse work experience in various roles related to customer success, technical account management, irrigation consulting, and project management. Andrew is currently the Director of Customer Success at Bluebeam, Inc., where they focus on product development and customer-focused approaches. Prior to that, they worked as the Director of Technical Account Management at Bluebeam, where they played a key role in advancing the company's software solutions. Before joining Bluebeam, Gaer was the owner of Precision Water Management, a landscape irrigation consulting outfit aimed at achieving maximum water savings and plant health. Andrew also worked as an Account Manager at Bemus Landscape Inc., where they significantly improved customer satisfaction and quality ratings. Additionally, Gaer worked as a Project Manager at AquaSpy Inc., overseeing a multinational team and providing solutions to improve water usage and plant health. Andrew began their career as a Field Technician and Landscape Irrigation Consultant at Micromet, where they performed field surveys and consulted on irrigation schedules. Gaer also has experience as an Irrigation Systems Manager and Research Assistant at Cal Poly Pomona, as well as an Irrigation Systems Design Intern at Water Concern Ltd, where they designed irrigation systems for various applications.
Andrew Gaer received their B.S. in Landscape Irrigation Science from California State Polytechnic University-Pomona, where they studied from 2001 to 2004. Andrew later pursued an MBA in Business Practice from Concordia University Irvine, completing their studies from 2008 to 2010. In addition to their academic qualifications, Andrew Gaer holds certifications as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER, obtained in January 2023, and as a Bluebeam Certified Professional from Bluebeam, Inc., obtained in September 2022.
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