SW

Stèphanie van der Waard

Customer Success Manager at BlueConic

Stèphanie van der Waard has a diverse work experience spanning various industries and roles. In 2011, they started their career as an Algemeen verkoop medewerker at de Brooodzaak. From 2012 to 2014, they worked at Dealer Groep Pon B.V. as a Hostess and later as a Medewerker verkoopadministratie. In 2014, Stèphanie joined Nivel as a Research Associate, collecting data on healthcare topics and analyzing it quantitatively and qualitatively. In 2015, they interned at MeyerMonitor, conducting data analysis and creating action plans. Stèphanie then joined ABN AMRO Bank N.V. in 2016 as an Associate Advice and Service Center, providing banking advice and upselling products. From 2017 to 2020, they worked at Pinkroccade Local Government as a Junior Software Implementation Consultant and later as a Software Implementation Consultant. Stèphanie'sresponsibilities included implementing software solutions, training customers, and optimizing processes. Currently, since 2021, they are working at BlueConic as an Associate Customer Success Manager, focusing on customer satisfaction and success. In July 2022, they were promoted to the role of Customer Success Manager.

Stèphanie van der Waard's education history is as follows:

Stèphanie completed their Master of Science (MSc) in Strategic Management at Tilburg University from 2015 to 2017. Prior to that, they obtained a Bachelor of Science (BS) in Work and Organization Psychology from Utrecht University in 2015. Stèphanie also pursued an Honours Programme at Radboud University from 2013 to 2015, earning a Bachelor of Science (BSc Hons) degree. Stèphanie's first bachelor's degree was in Business Administration, Management, and Operations, which they obtained from Radboud University in 2015.

In addition to their formal education, Stèphanie has also obtained various certifications. Stèphanie completed a JavaScript course at Codecademy in October 2021. In September 2021, they obtained certifications in CSS, HTML, and jQuery from Codecademy. Stèphanie also completed courses in Email Marketing and Inbound Marketing at HubSpot Academy in September 2021.

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