Natalya V.

Mid-market Customer Success Manager at Canary Technologies

Natalya V. has over 13 years of professional experience in customer success management, recruiting, team leading, assistant management, and operations. In 2022, they began their current role as Customer Success Manager at Canary Technologies. Prior to that, they were a Customer Success Manager at Forma from 2021 to 2022, where they drove retention and growth with small, mid-market and enterprise customers, created an unforgettable customer experience, and onboarded new customers. From 2015 to 2021, they were Lead Customer Relationship Manager at Iris Software Inc. From 2013 to 2015, they were a Recruiter at Alpha Consulting, where they were responsible for staffing multiple Pharmaceutical and IT companies. From 2011 to 2013, they were a Guest Service Team Leader at Target. From 2010 to 2011, they were an Assistant Manager at Chuck E. Cheese. From 2008 to 2010, they were an Operations Assistant at the University of Maryland Athletic Department.

Natalya V. attended Middlesex College from 2005 to 2007, where they earned an Associate of Arts (A.A.) in Psychology. Natalya then went on to the University of Maryland, where they obtained a Bachelor of Arts (B.A.) in Social Psychology in 2010.

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Timeline

  • Mid-market Customer Success Manager

    November, 2022 - present