Matt Laurinas

Matt Laurinas has extensive work experience in the customer success and account management field. Matt is currently the Chief Customer Officer at Bluecrew, where they lead a team of sales and account management professionals focused on solving customer's workforce problems. Prior to this role, they served as the Vice President of Account Management at Bluecrew.

Before joining Bluecrew, Matt worked at Uber as the Head of Sales for Uber Works. In this role, they led a team of account executives responsible for selling the Uber Works solution in several markets. Matt achieved top-line revenue growth through sales coaching, implementation of SDR program, and increased efficiency through sales tech stack.

Earlier in their career, Matt held various leadership positions at CareerBuilder. Matt was the Vice President of Customer Success/Account Management, overseeing a large customer success organization, and was responsible for customer on-boarding, training, and contract renewal. Matt also served as the Director of Customer Success, where they developed processes and playbooks to improve customer experience and retention. Prior to these roles, Matt was an Area Sales Manager and Senior Sales Manager at CareerBuilder, where they led sales teams and consistently met targets.

Matt began their career at CDW as a Senior Account Executive.

Matt Laurinas completed their Bachelor of Science in Marketing at Valparaiso University from 1997 to 2001. Later, they pursued further education by taking Leadership Series Development and MBA courses at the University of Chicago and Northwestern University between 2005 and 2009. Although the field of study for their MBA courses is unspecified, this constitutes their education history.