Angela Blevins

A seasoned customer service veteran, Angela Blevins is Bluegreen Vacation’s Senior Vice President Club Services and Customer Care, responsible for directing the induction, retention and relationship development of all Bluegreen owners. Along with her team of contact center professionals, Ms Blevins is focused on driving innovation and leveraging 360-degree customer data to deliver exceptional customer satisfaction and continuous product improvement.

She joined Bluegreen in 2003 as Director of Contact Center operations in the company’s Indianapolis office. She was promoted to Vice President Customer Engagement and Shared Servicing in 2005 and was appointed to the Board of Directors for the Bluegreen Vacation Club in 2016.

Prior to joining Bluegreen Vacations, Ms Blevins was the Director of Contact Center and Program Management at Telamon Corporation in Indianapolis, Indiana where she served as the company’s customer service architect, developing and implementing business processes to support client services, field sales and deliver contract requirments. She also led contact center operations at Aspen Systems Corporation in her native Indianapolis.

Ms Blevins has been recognized for her innovative and engaging leadership in the customer service field, earning the Stevie Awards Silver Stevie Award for Customer Service for five consecutive years, 2012 – 2016. She was named an “Influential Woman of Northwest Indiana” finalist for Northwest Indiana Influential Women Association for three consecutive years, 2014 – 2016. She also earned the Bronze Stevie Award in 2013 and was named a Woman of the Year finalist in the same year.

Sought-after for her extensive customer service knowledge, Ms Blevins is speaker for regional and national contact center conferences. She currently serves on the advisory board for Hire Dynamics, a Georgia-based talent recruitment firm, and TouchPoint One, based in Indianapolis, Indiana. She has also served as an advisory board member for Call Miner, a speech and interaction analytics software company; and the Indiana Society for Consumer Affairs.