BlueLink Group
Hortense De Meaux has over two decades of extensive experience in human resources across various prestigious organizations. Currently, Hortense serves as the Directrice des Richesses Humaines du Groupe and Head of HR international at Groupe BlueLink since September 2016. Prior to this, Hortense held the position of HR Manager in charge of the AF Engine shop at Air France from September 2012 to September 2016. Additional roles include HR Development Manager & AF KL relations in the International division at GROUP AF KLM from November 2009 to August 2012, and HR Development Manager and Human Resources Director at Group Air France KLM - AF Cargo from May 2003 to October 2009. Hortense also gained valuable experience as HR Manager & Project Manager at NESTLE FRANCE from 2000 to May 2003.
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BlueLink Group
Founded in 1992, BlueLink, a subsidiary of Air France, specialises in the customer relationship. Through a consulting approach in line with the strategy of each partner brand, BlueLink's teams support businesses with the design, implementation and development of their customer relationships to make them a key factor for success and loyalty-building. The fields of expertise that characterise the company’s added value include customer insight, multilingual activities (33 native languages spoken) spearheaded by our brand ambassadors, and technological innovation. BlueLink now has a workforce of 2,000 employees throughout the world and is able to centrally orchestrate all customer relationship activities, whatever the channel or geographic region may be. BlueLink is specialised in travel (in particular air transport), tourism, luxury and culture, and in 2015 posted sales of €64.5 million. Follow us on Twitter: @BlueLink_Group