Ellie Wilson

Ellie Wilson is a skilled Site Reliability Engineer at BlueMatrix since August 2021, where responsibilities include troubleshooting internal support escalations as Level 2 Support and collaborating with a team to resolve issues efficiently. Previously, Ellie held the position of Associate Account Manager, managing client expectations and supporting new client rollouts. Prior experience includes serving as a Customer Advocate I at Carvana, providing in-person customer support and ensuring timely vehicle delivery, as well as multiple roles at Walgreens, culminating in a Shift Lead position where Ellie managed daily operations. Ellie holds a Bachelor’s Degree in Business Administration, Management and Operations from East Carolina University.