Karen Mason

Karen Mason, MBA, currently serves as the Director of Client Services at BluePeak Advisors, a prominent healthcare consultancy specializing in government programs. With over a decade of experience in client services and operations within the healthcare sector, Mason has held various leadership roles at Evolent Health, including Senior Director positions overseeing customer service, appeals and grievances, and health plan operations. Mason has a proven track record of improving operational efficiency and exceeding client service agreements, highlighted by ranking in the top 25% of Evolent's leadership team. Earlier career experiences include consulting for PHH Arval as an Operational Excellence Consultant and driving process improvements at Cigna as a Business Project Senior Specialist. Mason holds a Bachelor's degree in Sociology from the University of South Alabama and an MBA from the University of Maryland Global Campus.