Jennifer Eve Monsini

Jennifer Eve Monsini has over 23 years of work experience in various roles related to customer success management, technical services, and project management. Jennifer Eve is currently working as a Sr. Customer Success Manager at Blueport Commerce since February 2021. Previously, they worked at TrueCommerce as a Customer Success Manager from 2019 to February 2021.

From 2018 to 2021, Jennifer worked as a Customer Success Manager at ecUtopia, an Inc. 5000 Company. Jennifer Eve played a key role in operating a cloud-based supply chain management platform and providing B2B E-Commerce services to global organizations.

Prior to that, from 2014 to 2018, Jennifer held multiple roles at Blueport Commerce. Jennifer Eve served as a Director of Customer Success and was responsible for leading efficient solution delivery, maintaining client partnerships, and overseeing eCommerce operations. Before that, they were the Director of Technical Services, managing and staffing the Product Support team and acting as a Technical Account Manager for the company's largest US platform client. Jennifer Eve also worked as a Manager of Technical Services, reporting to the Chief Product Officer and handling technical project management and client relationships.

Jennifer started their career with IBM Software Group - Industry Solutions in 2008, where they worked as a Project Manager for Enterprise Marketing Management implementations. Jennifer Eve also served as a Senior Web Analytics Implementation Consultant, communicating with technical and non-technical audiences.

Before that, they worked at MICROS-retail as a Senior Implementation Consultant, contributing to the development of a software application suite for retailers. Jennifer Eve also worked as a Business Consultant at Escalate Retail, specifically in the FurnishNet division.

Jennifer's early experience includes working as a GERS System Administrator at Furniture.com and as a Help Desk Admin at Jordan's Furniture.

Overall, Jennifer has a diverse background in customer success management, technical services, and project management across various industries, including retail, supply chain, and software solutions.

Jennifer Eve Monsini attended Syracuse University from 1993 to 1997. Afterward, they attended BHS, although the specific years of attendance and degree or field of study are not mentioned.