Lori Michelle Gioso, MBA

Customer Success Manager at BlueVolt

Lori Michelle Gioso, MBA has worked in various roles since 2007. From 2007 to 2012, they worked as a Junior Associate/Legal Assistant at Omni Financial - Tax Debt Resolution, where they coordinated and completed all clerical and day-to-day administrative support activities, negotiated with numerous state taxing authorities, and drafted proposals, penalty abatements, offers in compromise, and other tax authority agreements. From 2012 to 2015, they worked as Regulatory/Legal Support External Affairs at Collabera Inc., where they offered specialized legal support to multiple stakeholders, delivered executive assistance to senior leadership and C-suite executives, and fostered and maintained strong trusted rapport with AT&T. From 2015 to 2018, they worked as an Order Fulfillment Coordinator at Trimble Inc., where they navigated, monitored, and maintained effective quality control in implementation of all potential sales orders/opportunities, managed and ensured accurate maintenance database, and acted as a liaison and point of contact. From 2018 to 2019, they worked as a Business Consultant at Govers Consulting, where they produced high-quality end-to-end office administrative assistance, created and monitored pay scale projections and implications for seasonal staff, and ensured financial accuracy by analyzing and tracking billing hours. From 2019 to 2021, they worked as a Customer Account Manager/FW Bell Administrator at Meggitt, where they projected exceptional cross-functional problem-solving skills, improved high-level interdepartmental collaboration, and delivered leadership support in delivering interactive coaching to team members. Currently, they are working as a Customer Success Manager at BlueVolt, where they own the relationship with assigned clients, establishes a trusted/strategic advisor relationship with each assigned client, and drives continued value of BlueVolt products and services.

Lori Michelle Gioso, MBA has an education history that includes a Master of Business Administration from Western Governors University (2020-2021), a Master of Arts from Regis University (2006-2009) and a Bachelor of Applied Science from University of Phoenix (2002-2006). Additionally, they have obtained certifications from BlueVolt (Implementation Ready, 2022), Western Governors University (Marketplace Simulation, 2021) and LinkedIn (Editing and Proofreading Made Simple, 2019).

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Previous companies

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Timeline

  • Customer Success Manager

    November, 2021 - present

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