Milena Bonilla

Milena Bonilla is a seasoned professional with extensive experience in commercial operations, client success, and project management across multiple industries. Currently serving as a Commercial Services Associate at Bluewave Technology Group, Milena ensures smooth commercial operations and engages with suppliers for solution quotes. Previous roles include Client Success Manager, where responsibilities involved managing service orders for over 170 accounts, and Implementation Manager at Upstack, overseeing project pipelines and deployments. Milena's experience also encompasses leadership as an Operations Manager at IBEX, where management of customer service activities for a large team took place, and roles in quality assurance and educational instruction. A Master's degree in Business Administration with a focus on Organizational Leadership and a Bachelor's degree in International Business underpin Milena's professional accomplishments.