Susan Samara

Customer Relationship Management Consultant at Blytheco

Susan Samara has a diverse work experience spanning different industries. Susan currently works as a Customer Relationship Management Consultant at Blytheco, where they provide guidance and direction on Creatio Technologies to internal and client implementation teams. Susan specializes in creating customized low-code/no-code solutions for clients.

Prior to Blytheco, Susan owned a company called Samara Digital, where they focused on demand and lead generation strategies for businesses in the B2C sector. Susan also implemented integrated digital marketing strategies to drive customer engagement.

Susan also worked as a Marketing Manager at Sorensen Moving & Storage Co., Inc., where they were responsible for strategic planning and implementing campaigns to drive revenue growth and increase customer base. Susan managed outside roles such as marketing consultants and freelance designers and handled the marketing budget.

Before that, Susan held the position of Senior Marketing Manager at Wausau Homes, where they managed digital marketing and communications for a network of home builders. Susan also supported brand standards, in-market execution, product line development, and software asset integration.

Susan has previous experience as a Customer Relations Representative at Herrschners Inc., where they maintained positive customer relations and resolved client problems. Susan also worked as an Account Executive at NRG Media, where they coordinated advertising buys and developed client-based campaigns.

Additionally, Susan has experience as the owner of AntiFrantic, an entrepreneurship venture, and as a Visiting Schools Program Staff at Traidhos Three-Generation Community for Learning, where they facilitated outdoor education and cultural awareness trips.

Susan began their career as a Gallery Intern at The Garden Gallery and Edna Carlsten Art Gallery, where they executed day-to-day operations, updated websites, and participated in gallery discussions and events.

Overall, Susan Samara has a strong background in marketing, customer relations, and digital strategies, with experience in various industries such as technology, moving and storage, and art galleries.

Susan Samara's education history is as follows:

From 2013 to 2014, they attended West Virginia University and obtained a Master of Science (MS) degree in Integrated Marketing Communications.

During the same time period, they also attended Northcentral Technical College and received a Database Developer Certificate in Information Technology.

From 2003 to 2007, they studied at the University of Wisconsin-Stevens Point and earned a Bachelor of Arts (B.A.) degree in Fine and Studio Arts Management.

Before attending university, they completed their general studies at Stevens Point Area Senior High from 2000 to 2003.

Additionally, they have several certifications. In June 2021, they obtained the Project Management Professional (PMP) certification from the Project Management Institute. In February 2023, they will obtain the Certification for Sales Creatio analysts (basic) from Creatio. In January 2022, they obtained the Certification for Sales Creatio analysts (basic), the Certification for marketing analysts (basic), and the Recertification for Service analysts (basic), all from Creatio.

Furthermore, they hold the Hubspot Inbound Marketing Certified certification from HubSpot, which was obtained in 2020.

Lastly, they received the Adult First Aid/CPR/AED Certified certification from the American Red Cross in June 2013.

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Timeline

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    Customer Relationship Management Consultant

    November, 2021 - present