Manju Bhandary is a seasoned professional with extensive experience in product development and engineering management, currently serving as a Senior Manager of Product Development at BMC Software since April 2021, focusing on AI service management, live chat, and digital workplace solutions. Prior to this role, Manju worked as a Senior Engineering Manager at Salesforce from November 2016 to April 2021, where responsibility included managing a team of data scientists and software engineers, as well as enhancing the security of the Salesforce platform. Additionally, Manju held the position of Manager and Technical Leader at Cisco from October 2007 to November 2016 and served as Principal Architect at Aspect Software from September 1996 to October 2007. Manju's educational background includes a Master of Science in Computer Science from The University of Texas at Arlington and a degree from Manipal Institute of Technology, complemented by a recent course in Natural Language Processing with Transformers from Sphere.
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