Ali Faruq

Ali Faruq is an accomplished professional with extensive experience in IT management and project delivery, currently serving as Director of Contact Centre Solutions at BMO since December 2019. Previously held senior management roles at RBC, VoiceBootcamp Inc., JPMorgan Chase & Co., VEON, BASIC Bank Limited, data edge limited, and Genesis Systems Ltd., showcasing a strong background in incident management, application development, and service delivery. Ali holds a Bachelor's Degree in Computer Science from the International University of Business, Agriculture and Technology, with a history of successful initiatives that include leading large teams, managing complex systems, and implementing cost-saving strategies.