John Pope

Customer Experience Representative

John Pope currently serves as a Lead Associate Banker at BMO, where responsibilities include cash and check reconciliations, and customizing banking products to meet individual client needs. Prior experience includes roles as a Customer Experience Representative at BMO, focusing on generating business opportunities and maintaining financial records, and Manager of Internal Fraud and AML Investigation at EROS STAFFING, where leadership and strategy development were essential for fraud detection and prevention. Earlier positions encompass a District Manager and Store Manager at McDonald's, where workflow efficiency and team development were prioritized, as well as a District Manager position at Dunkin'. John Pope is pursuing a Bachelor of Arts in Criminal Justice and Corrections and a Bachelor of Science in Information Systems at Concordia University-St. Paul.

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