Carolina Pina Cerda

Carolina Pina Cerda is an experienced professional with a diverse background in customer experience, finance, and education. Currently serving as a Customer Experience Executive at BMW Park Lane since September 2022, Carolina focuses on handling and resolving customer complaints effectively. Previous roles include a Customer Experience Coordinator Trainee at the same company, Assistant Managing Director at Global Soluciones Financieras, and Business Manager at Forum Servicios Financieros, where strategic planning and team performance were paramount. Carolina's earlier experience as a Physical Education Teacher and Volleyball Coach at Colegio Everest and Colegio Cumbres laid the foundation for strong leadership and communication skills. Carolina holds a Bachelor's degree in Business Administration and Economy from Universidad Gabriela Mistral and another Bachelor's degree in Physical Education from Universidad Metropolitana de Ciencias de la Educación.