Haruky Amitadewi

Head Of Customer Care Center - Pejompongan Jakarta at BNI Life

Haruky Amitadewi has a diverse work experience spanning different industries. Haruky started their career as a Flight Attendant at Saudi Airlines from November 2001 to November 2002. Haruky then worked as a Marketing & Public Relations personnel at GS FAME Institute of Business from August 2005 to February 2006. Haruky further developed their career as a Business Partner Services Executive at Cigna Indonesia from February 2007 to January 2011. Haruky performed operational activities, monitored production and billing, and created standard operating procedures and service level agreements. Haruky then joined AXA Mandiri Financial Services, where they held various roles including Contact Center Supervisor, Complaint Management, and Learning and Development from January 2011 to June 2015. In these positions, they managed daily activities, handled complaints, conducted investigations, and presented recommendations to management. After that, they worked as a Relationship Manager at Aegon Insights from June 2015 to June 2017, maintaining business relationships and monitoring campaign performance. Currently, they are the Head of Customer Care Center at BNI Life, where they manage operational activities, maintains relationships with internal and regional teams, monitors compliance, and presents monthly reports.

Haruky Amitadewi completed their Bachelor of English Literature degree at Universitas Darma Persada from 1996 to 2000.

Links

Timeline

  • Head Of Customer Care Center - Pejompongan Jakarta

    July, 2017 - present