Singgih Nugroho

Singgih Nugroho is an experienced professional in customer service and management, currently serving as the Assistant Customer Service Manager at BNI Life since September 2017. In this role, Singgih Nugroho supervises daily activities and supports the implementation of mechanisms and procedures to meet company targets. Previously, Singgih Nugroho held the position of Customer Service Employee Benefit Team Lead, overseeing staff to ensure Key Performance Indicator (KPI) targets were met. As a Customer Service Employee Benefit, Singgih Nugroho provided after-sales services to corporate customers through various communication channels. Singgih Nugroho began the professional journey at PT ARFA SUKSES MULIA as a Business Unit Accounting staff and holds a High School Diploma in Metrology & Instrumentation from Universitas Gadjah Mada, completed in 2015.