Alexandra Hours possesses extensive experience in application operations, service transition, and software asset management, currently serving as the Head of Applications Operations & Transition and SAM at BNP Paribas Asset Management since September 2012. In this role, Alexandra oversees a team of approximately 30 FTEs, managing technical aspects of applications, DevOps, and CI-CD processes, as well as ServiceNow support. Prior roles at BNP Paribas include Head of Service Transition & SAM and Change Manager - Team Leader, where responsibilities encompassed change coordination, process improvement, and release management. Alexandra's career also includes positions at GALITT as a Senior Consultant specializing in card payment systems and at Teksan Consulting as a Project Management Consultant. Educational qualifications include a Ph.D. in Organic Chemistry from Boston University and further studies at Pierre and Marie Curie University.
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