Gregory Desfosses

Gregory Desfosses is an experienced leader in digital transformation and customer experience, currently serving as Head of Business Acceleration for Digital Platforms and Chief Digital Officer at BNP Paribas Personal Finance since June 2017. Previously, Gregory held key roles at BNP Paribas from February 2013 to December 2021, including Head of Digital Community of International Financial Services, where responsibilities included animating digital development across multiple sectors. Gregory’s extensive background at BNP Paribas Cardif from October 2005 to May 2017 encompassed positions such as Chief Customer Experience & Digital Officer and Global Director of Digital Channel, focusing on customer-centric initiatives and digital strategy. Educational qualifications include a Certificate from the University of Cambridge in Sustainability Leadership, an Executive Certificate in Data for Managers from HEC Paris, and additional training in strategic marketing and insurance design from prestigious institutions.