Saagar Jagatia

Saagar Jagatia is an accomplished professional with extensive experience in customer experience, product management, and digital innovation within the finance and energy sectors. Currently serving as Customer Experience & Product Propositions Manager at BNP Paribas Personal Finance since September 2023, Saagar leads the product roadmap for the BNP Paribas app, achieving significant milestones such as 500,000 app registrations in six months. Previously, Saagar held various roles at Shell Energy from August 2018 to September 2023, including Digital Product Owner and Continuous Improvement Lead, emphasizing product vision and operational efficiency. Prior to Shell Energy, Saagar's experience includes positions at First Utility and Coventry Building Society, demonstrating expertise in billing analysis, user acceptance testing, and project management. Saagar holds a Bachelor of Arts with Honours in Business Management from Coventry University.