Christophe Druine

Christophe Druine is a seasoned professional in customer insights and consulting, currently serving as a Customer Insights Expert at BNP Paribas since May 2023. Prior experience includes strategic advisory roles at Haystack Consulting and senior consultancy positions at IQVIA and Optigage, where expertise in healthcare analytics and omnichannel strategies was developed. Earlier roles at Profacts involved managing comprehensive market research projects across various sectors, while positions at McME and PPM Consultancy focused on human resources solutions and customer experience optimization. Christophe's career began with research roles at the Rodin Foundation and the WHO Collaboration Centre, contributing to responsible gambling topics and authoring publications in the field. Academic qualifications include a master's degree in Psychology from KU Leuven and professional development at Vlerick Business School.