Fatoumata Darame

Fatoumata Darame is a skilled professional with extensive experience in customer service and technical support across various industries. Currently serving as a Bilingual Client Advisor at BNP Paribas, Fatoumata ensures high levels of client satisfaction through regular engagement and discovery. Previous roles include Technical Manager at Franprix, where management of a portfolio of 80 stores was undertaken, and LinkedIn Learning Course Instructor, contributing to user education on the platform. Fatoumata has demonstrated significant success in improving customer service efficiency and sales at past positions, including a notable 50% reduction in overdue accounts receivable while working at PayPal. An educational background in Hospitality and Customer Relationship from Stephenson Formation complements Fatoumata's professional expertise.