Dayana Carolina Pacheco León is an experienced professional in human resources and customer service management, currently serving as the Head of Human Resources at Boahaus since May 2020, where responsibilities include establishing the HR department and implementing policies. Dayana has also held key leadership roles in customer service and audit departments at Fetcher and has a diverse recruitment background from positions at DIRECTV, Korn Ferry, and as an intern at Nestlé. Dayana is pursuing a Master of Business Administration at EUDE Business School and holds a specialization in Organizational Development, a diploma in Project Management, and a degree in Industrial Engineering with a focus on Human Resources from Universidad Católica Andrés Bello.
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