Edward Jinks is an IT Client Support Specialist with extensive experience in technical support and field service roles. Edward currently works for the Board of Regents of the University System of Georgia, bringing a robust background that includes positions at TaskUs as a Technical Support Specialist, IBM as a Field Service Technician, and Geek Squad as an IT Consultant. Edward's responsibilities have encompassed providing customer support in the gaming community, on-site installations, maintenance of technical systems, and assisting clients with hardware and software issues. Edward holds a Bachelor's degree in Electronic Engineering Technology from DeVry University, complemented by earlier experience in customer service and electronics repair.