Fernanda Ferreira Neves

Customer Success Manager at Boards

Fernanda Ferreira Neves has a diverse work experience spanning various industries. Fernanda started their career as a Marketing Assistant at UOL - Universo Online in 2001. Fernanda then worked as a Marketing Analyst at Brinquedos Estrela, where they assisted in creating strategic marketing surveys, conducted market research, and supervised TV commercials.

In 2007, Fernanda joined Club Med as a Circus, Snorkeling, and Windsurfing Instructor. Their role involved teaching flying trapeze and aqua sports, interacting with customers, and creating a friendly and joyful atmosphere. Fernanda worked with Club Med until 2015.

After that, Fernanda worked at La-Mark Vision Ltd. as a Content Developer. In this role, they developed high-quality content for e-learning courses, including translations and adaptations from English, Spanish, French, and Italian to Portuguese. Fernanda also worked as an English/Portuguese online teacher for an English course app and as a French/Portuguese online teacher for a language course app.

From 2017 to 2019, Fernanda worked at Wix.com as a Localization Specialist. Fernanda facilitated the translation and localization of templates, managed translated terminologies, and ensured compliance with the global brand strategy. In 2018, they also worked at Matific as a Customer Support Specialist, where they edited and translated content for the website and social media.

In 2020, Fernanda took on multiple roles. Fernanda worked as a Customer Success Manager at Boards, where they developed and maintained strong customer relationships and collaborated with technical departments. Fernanda also worked as a Freelance Translator at FUNimation Venue, translating subtitles for Japanese animations and collaborating with team members and editors.

Throughout their career, Fernanda has demonstrated their proficiency in translation, localization, customer support, and content development. Their experience showcases their adaptability, attention to detail, and ability to work in both team and customer-facing roles.

Fernanda Ferreira Neves earned their Bachelor's degree in Advertising & Marketing from Universidade Presbiteriana Mackenzie, attending from 1998 to 2001.

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Timeline

  • Customer Success Manager

    August, 2020 - present